Privacy Policy
Thank you for choosing to visit City Trip Madrid (“us,” “we,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.
When you visit our website https://citytripmadrid.eu, and use our services, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our site and our services.
What information do we collect?
We collect personal information that you voluntarily provide to us when registering on our website, expressing an interest in obtaining information about us or our products and services, when participating in activities on the website (such as submitting an inquiry, comment or review) or otherwise contacting us.
How do we use your information?
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and login process with your consent.
- To send you marketing and promotional communications for business purposes and with your consent.
- To fulfill and manage your orders, payments, returns, and exchanges made through the website.
- To respond to inquiries and provide assistance for business purposes and with your consent.
- To post testimonials or reviews with your consent.
- To request feedback for business purposes and with your consent.
- To protect our website from potential risks, such as fraud or security breaches, and to prevent, detect, mitigate, and investigate fraudulent or illegal activities.
- To comply with legal obligations for compliance purposes.
Will your information be shared with anyone?
We may process or share your data with third parties when it is necessary for business purposes, to fulfill and manage your order, or to comply with legal obligations. We strive to only share your personal data with third parties that we trust and with whom we have ensured the necessary safeguards to protect your data.
How long do we keep your information?
We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.
How do we keep your information safe?
We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our site is at your own risk.
Do we collect information from minors?
We do not knowingly collect data from or market to children under 18 years of age.
What are your privacy rights?
In some regions, such as the European Economic Area (EEA), you have certain rights in relation to your personal information. You may exercise any of the following rights by contacting us:
- The right to access: You have the right to request copies of your personal information.
- The right to rectification: You have the right to request rectification of any inaccurate personal information we have about you.
- The right to erasure: You have the right to request that we erase your personal information under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal information under certain conditions.
- The right to data portability: You have the right to request that we transfer your personal information to another organization or directly to you under certain conditions.
- The right to withdraw consent: You have the right to withdraw your consent at any time.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. The updated version will be marked with an updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
How to contact us
If you have any questions about this Privacy Policy, please contact us:
By visiting this page on our website: Contact Us
By email: info@citytripmadrid.eu
By mail: City Trip Madrid, [Address], Madrid, Spain.
Last updated: [Date]